Questions locksmiths ask us

Solo mobile locksmiths and dispatch shops in the US: a storefront or office that takes calls and sends techs out. It isn't built for other trades.

Yes. LockCommand gives you a local AI number. Forward your business line to it when you want the AI to answer, or put the new number on your ads. You can turn the AI off any time.

Yes, techs use the phone app to get job offers and directions, check ID, take photos and get paid. Their location is shared only while they're on shift.

No. It only quotes the price ranges in your price book, plus the after-hours surcharge you set. If a job isn't in your price book, it says a tech will confirm the price.

The AI transfers the call to the cell number you choose. Calls also go to your cell if you're out of AI minutes or every line is busy, so you never miss a customer.

Yes. Choose English, Spanish, or both. With both, it answers in the caller's language.

Yes. Calls to your AI number are recorded and transcribed so you can check what was said. By default, every AI call starts with a short recording notice in the caller's language. You can turn the notice off, but then telling callers is up to you where your state requires it.

Calls keep being answered and are paid from your wallet credit at a per-minute price that depends on the AI brain you pick. You can add a minutes booster or top up in the app. When the wallet is empty, calls ring through to your cell instead.

No. Customers pay into your own Stripe, Square or PayPal account, or your PayPal.me, Venmo, Cash App or Zelle. The money never passes through LockCommand and we charge no processing fee. Your payment provider's own fees still apply.

Yes. Plans are monthly and you cancel in your Google Play or App Store subscriptions. Your plan stays active until the end of the month you paid for.

Only your team, based on each person's role. Your customers are your customers: we handle their details for you and never sell them. A few providers help us run calls, texts, maps and AI, and AI call notes and text drafts only go to AI providers that don't keep or train on the content. Details are in our privacy policy.

Yes, your whole account or only some records. Deletion is instant and permanent, so export anything you want to keep first. We keep only the tax and billing records of what you paid us that the law requires.