Talk to
a person
Every message goes to support@lockcommand.com, and a real person on the team reads every one and replies by email.
- Early accessTell us your shop name, city and how many techs you have. We'll set you up.
- Help with your accountSend the email you sign in with and what's going on. Screenshots help.
- Plans and billingYour plan, AI minutes or wallet credit. Store charges and refunds follow Google Play or App Store rules.
- Privacy and data requestsAsk for a copy of your data, a correction, or deletion.
New message
- To
- support@lockcommand.com
- Subject
- Pick a topic on the left, or write your own
Helpful to include
- Your shop name and the email you sign in with
- What you were trying to do, and what happened instead
- A screenshot, if something looks wrong
- For a data request: what you'd like, a copy, a correction or deletion
A person on the team replies by email.
Write the emailBefore you write
- FAQStraight answers about numbers, prices, minutes, payments, Spanish, techs and privacy.
- How it worksWhat happens from the first ring to the paid receipt, and how a shop gets set up.
- Security & privacyHow customer data, IDs, recordings and payments are handled, who can see them and how to delete them.
- Delete your accountHow to delete a LockCommand account and what data is removed or kept.
Ready to try it in your shop?
LockCommand is opening to locksmiths now. Email us and we'll get your shop set up.